Shipping policy

Please think it over carefully before placing your order. In order to cancel an order BEFORE it is shipped, please do so within 24 business hours. We cannot accept a refund request once it has been dispatched, especially when there are no shipping resources available. (Shipping times could be impacted by the COVID-19.)

1. SHIPPING INFORMATION

The countries that are currently supported, together with the delivery options and schedules, are listed below.

1.1 the United States

 

1.2 Canada

 

1.3 For the Rest Of The World

 

Available countries include:

North America: Mexico, Costa Rica, Guatemala,  Honduras, Panama

Europe: Belgium, Norway, Ukraine, Bulgaria, Slovakia, Denmark, Bosnia & Herzegovina, Moldova, Iceland, Latvia, Malta, Greece, Hungary, Slovenia, Montenegro, Romania, Albania, Estonia, Andorra,  Monaco, Czechia, North Macedonia, Croatia, Greenland, Vatican City, San Marino, Åland Islands, Liechtenstein

Oceania: New Zealand, Nauru, Kiribati, Samoa, Cook Islands, Fiji

South America:  Brazil, Uruguay, Chile, Paraguay, Argentina, Bolivia,  Suriname, Guyana, French Guiana

Asia: Singapore, Philippines, Malaysia, Brunei, South Korea, Taiwan, Thailand, India, Saudi Arabia, United Arab Emirates, China, Georgia,  Uzbekistan, Jordan, Armenia, Pakistan, Lebanon, Qatar, Indonesia, Kuwait, Macao SAR, Tajikistan, Hong Kong SAR

Africa: Egypt, Algeria, Mayotte

2. NOTICE

• Only a few nations offer express shipping. 1.1 is referred to.
• After we receive your orders, the processing time will be between 3 and 10 working days.
• Processing time plus shipping time equals the estimated arrival time.
• Glue, batteries, wax, or pigment may not be included in the shipment due to customs regulations.

3. ORDERS TRACKING

You will receive an Order Acknowledgement email to confirm your order information when you place one. You will receive a Shipment Confirmation email once your item ships, which will include your order number, the carrier's details, the date and time the order was made, the order's status, and package tracking numbers for any dispatched items. Just click Track Your Order and input your logistics number to find out the precise location of your cargo.

There can be a delay after your order ships, making it impossible for you to examine the logistical data right away. Please be patient.

Please check your door and yard, as well as asking your family and neighbors, if your order was signed for and you haven't received it. If still not discovered, please contact us, we will try our best to help you.